Make The Leap

We will give you the confidence to make the leap

ensuring you land with certainty and confidence in delivery of your digital outcome

Experience

Designing new approaches to service delivery that knocks the user experience out of the park, whether for your employers or customers, exceeding their expectations

Outcomes

Bridging the gap between ambition and outcome needs boldness and direction. We ensure a deep understanding and alignment with your requirements, and a relentless focus on delivering your strategic outcomes

Efficiencies

Everything we do should make a quantifiable and sustainable difference, always adding value and ensuring a positive financial return – whether through efficiencies or additional income generation

Insights

We share practical insight on digital, data and technology challenges facing local government, drawing on direct experience across strategy, service improvement and transformation. Our insights help councils focus on what matters most and deliver change with confidence.

Only 15% green: what UK Governments biggest programmestell us about delivery

The EV charging cliff-edge: where rapid rollout still leaves residents behind

There were around 118,000 public chargers across the UK at the end of February 2026, against the government’s working estimate that the country will need something closer to 300,000 by 2030 – a pace that means putting in roughly 48,000 new public chargers every year. But the number of chargers was never really the interesting […]

The Question Your Digital Business Case Can’t Answer Yet

The National Audit Office’s latest report on English devolution raises a question that extends well beyond Mayoral Strategic Authorities and Integrated Settlements. It’s a question every council investing in digital transformation should be asking. Ask your transformation director one question this week. Not “Is the platform live?” Ask: “What measurable difference has it made for […]

The 24-Month Window: What the SEND Override Extension Actually Buys

Treasury extended the SEND statutory override to March 2028. The councils that treat that as runway — not relief — will be the ones still standing on the other side. For the last three years, every Section 151 Officer in England has been counting down to a date — March 2026 — when SEND deficits […]

The £2.8 Billion Line Item Nobody Chose: Temporary Accommodation Is a Data Problem Wearing a Housing Label

English councils spent £2.8bn on temporary accommodation last year – up 25% in twelve months. The councils that bend that curve won’t build their way out first. They’ll join up the data they already hold. £5 million a day. That is roughly what London’s boroughs alone now spend keeping homeless households in temporary accommodation. Nationally, […]

AI doesn’t just need good data, it helps create good data

Recently we wrote about the difference between AI hype and AI reality in Local Government. While there are plenty of plug and play AI accelerators (some proven, some not so much), AI value that is persistent and ‘sticky’ depends on data maturity. This is not a new idea.But what might be new is using some […]

AI ? from hype to reality (and why our data is the deciding factor).

We were absolutely blown away by the quality of submissions at this year’s LGC Digital Impact panel – anyone who got to the final can be truly proud of that achievement. Unsurprisingly the main themes of the finalists were exceptional use of the latest AI and clever use of data. Hopefully we haven’t missed anyone […]

The Pre-Emptive Council: Why “Time to Value” Will Beat “Time to Delivery” in 2026

Local government’s next digital era won’t be defined by bigger programmes. It will be defined by faster, more honest ones. Most council digital programmes don’t fail at the finish line. They fail in the eighteen months before they even reach the starting blocks. By the time discovery is done, the SRO has rotated, the political […]

Cinematic image of an happy multiethnic senior couple.

Policy in Practice helps councils allocate £18.5 million in Household Support Funds

Policy in Practice were finalists in the Digital Impact category at the LGC Awards 2022. Judges praised our work with local authorities distributing the Household Support Fund via LIFT, a digital tool that brings datasets to life: “A deeply impressive data analysis platform, converting council data into actionable insight to help councils address the cost […]

Laptop, study and students with group project for online course, e learning and education with diversity, happy and teamwork. Research video, studying and university student friends in a classroom

3C ICT Shared Service Review

Cambridge City Council (CCC), Huntingdonshire District Council (HDC), and South Cambridgeshire District Council (SCDC), collectively known as the three partner councils, initiated the 3CT ICT Shared Services review. This review was prompted by: the impending renewal deadline of the 3C ICT Shared Services Agreement, findings from independent reports commissioned by the partner councils, a consensus […]

Testimonials

What our valued clients have to say about Triple Value Impact

London Borough of Enfield – Testimonial for LG Digital Blueprint

We recently ran a Digital Blueprint workshop with LB Enfield, with one specific opportunity seeing great results for the Borough. After carrying out our Fast Track Validation process for Video Based Repairs and the subsequent implementation, Sainga Turay explains the fantastic results and efficiencies they have witnessed, with the real benefactors being the tenants themselves.

London Borough of Richmond and Wandsworth – Testimonial for Apps Rationalisation with TVI

We’re proud to showcase how technology can unlock greater efficiency and better decision-making. In this short video, Ian Robinson shares his experience with Application Rationalisation and the value it brings through improved visibility, streamlined processes, and actionable insights. Thank you to Ian for sharing his perspective and highlighting the impact of digital transformation in practice.

Walsall Council – Testimonial for LG Digital Blueprint

Walsall were one of the early adopters of the Digital Blueprint and great to see the success that the model has had. Shaun (151) was the sponsor of the process and has very kindly provided a testimonial explaining how it was used at Walsall and in particular the impact in Adults and Children’s. Thank you again Shaun for your very kind words!

Sutton Council – Testimonial for LG Digital Blueprint

Last year we ran a Digital Blueprint workshop with LB Sutton, generating a lot of ideas and excitement about how digital solutions could deliver rapid value to services and residents. Pre-Christmas we completed the first set of 6 business cases, 4 of which the council is already moving into implementation – workshop to implementation starting within 6 months. We asked Richard Simpson how he and colleagues had experienced the process.

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