
OUR SERVICES
What We Offer
Our experienced senior team help our clients harness the potential of technology and innovation to thrive in this digital age. We enable organisations to deliver leaps in capabilities, efficiencies, and customer experience.

Local Government Digital Blueprint
Local Government Digital Blueprint
Are you planning your Digital Transformation, want to quickly find the best solutions for your biggest spend areas, be able to validate the value, and go from ideation to value creation in 3 months? We provide a unique Digital Blueprint model that:
Ideation
Leverages 20+ years of sector knowledge, a review of the top 50 spend areas, combined with a deep dive into the 1,300 LRG processes, identifying 40 core areas to transform
Pre-emptive
Has scoured the market for the most innovative leading solutions that can enable you to either pre-empt demand or manage demand in a new way ranging from predictive analytics (e.g. LAC), to electrical vehicle charging, to TEC in ASC.
Low friction
Working with the providers to take their models further and remove as much friction (officer effort) as possible to make realisation of value as easy as possible.
TVI Value clarity
Has defined the business Outcomes, the end customer Experience, and Efficiencies with pre-built the ROM business cases utilising publicly available data in the range of £10m to £30m net value.
Speed to value
We offer a 1 day facilitated workshop with the Corporate Management Team to evaluate the value potential of all 40 value propositions, followed by a 3 month Fast-Track validation stage to enable you to go from ideation to value creation at exceptional speed.
Housing Digital Blueprint
Our Housing Digital Blueprint helps registered landlords rapidly deliver efficiencies through practical digital solutions. It’s designed for organisations ready to move beyond underperforming housing systems and achieve real results.
Ideation
Our research leverages decades of sector knowledge with an in-depth review and analysis of all areas of a social landlords’ operations, carrying out a deep dive of over 100 pain points, identifying approximately 35 opportunities for efficiency-based transformation.
Pre-emptive
We’ve done all the hard work for you. We have scoured many markets and sectors for the most innovative and effective solutions that we know can enable you to pre-empt demand and add value across your organisation.
We have also ensured each solution is able to work with any other solution to enable a holistic and truly effective architecture that benefits all, but especially your customers, the tenant.
Low friction
Working with our many technology partners we take their models further and remove as much friction (officer effort) as possible to make realisation of value as easy as possible.
For us, it’s all about efficiency and ensuring your customers also benefit as a result.
TVI Value clarity
The Blueprint has already defined the business outcomes, the customer experience and efficiencies. Having done this, it saves you a great deal of effort and time. We’ve simply done a great deal of the work up front, so you don’t have to.
Our aim is to not only deploy the best digital solutions, but to ensure cost savings and operational efficiencies, ensuring real, measurable value.
Speed to value
We offer a 1/2 day, fully facilitated workshop with your management team to evaluate the value potential of all the improvement opportunities. This is followed by a 3-month fast track validation (FTV) stage to enable you to go from ideation to value creation at exceptional speed, realising the identified efficiencies and realising that important ‘impact’ to your customers, the tenants.

Housing Digital Blueprint

LGR Advisory
Local Government Reorganisation (LGR)
We provide a structured, proven approach to support Local Government Reorganisation (LGR) across ICT and Digital. Our method reduces risk, accelerates planning, and helps councils agree on a clear path from early preparation through Day 1 and beyond.
Baseline ICT & Digital Implementation Blueprint
- Templated, fast-start blueprint tailored to your council’s context
- Full activity, dependency and deliverable roadmap covering “what” and “when”
- Defines workstreams up to shadow authority, Day 1, and post–Day 1
- Includes resourcing, key decisions, data needs and governance model
- Independent facilitation across all councils to support alignment and agreement.
LGR ICT & Digital Operating Model Planning
- Target ICT & Digital organisation design, including structure and transition planning
- Target architecture design, plus transition planning and cost modelling
- Applications baseline and transformation roadmap (procurement, upgrades, rationalisation)
- Cybersecurity baseline, alignment, and risk reduction transition planning
- Day 1 digital transition planning: identity, M365 tenancy, domain, email, device enrolment
LGR Transformation Projects
- Application consolidation from business case to migration and configuration
- Data platform implementation and related digital transformation delivery
- Client side procurement support across design, specification and planning
- Ensures all projects align to the overall implementation plan
- Flexible support depending on project scope and council needs
LGR Applications Discovery & Transition Planning
Our structured, data-driven approach provides a complete view of applications, contracts, suppliers, hosting, integrations and costs across one or more councils — enabling informed, evidence-based transition and transformation planning.
The Challenge
- Limited visibility of application costs and duplication
- Fragmented information across IT, finance, procurement and services
- Reactive contract renewals and weak forward planning
- Compliance risks linked to unclear data ownership and hosting
- High infrastructure costs driven by legacy systems
- Duplicate procurement across councils
Why It Matters for LGR
- Applications often represent 30–40% of ICT spend
- Early discovery identifies savings before transition decisions are locked in
- Supports Day 1 safe and legal readiness
- Reduces operational and contract risk during transition
- Preserves critical system knowledge during organisational change
Our Solution
- Assisted application discovery across all councils
- Central Enterprise Applications Repository built in Microsoft 365
- Contract, supplier, cost and hosting analysis
- 30+ tailored dashboards in Microsoft Power BI
- Rationalisation opportunity identification
- Transition planning and future-state application roadmap

LGR Apps

Digital and IT Strategy
Digital and IT Strategy
Is your digital and/or IT strategy delivering your organisations strategic ambitions? Does it need a review, refresh or a route to deliver on its promise? Each strategy engagement will be tailored to your specific requirements and will address the following key questions;
Digital Vision
How is digital changing your sector? What new offerings, operating models, and business models can it enable? How can it deliver your strategic ambitions?
Key Principles
What are the key principles that will shape and direct every decision to ensure alignment with your vision?
Digital Deliverables
Which digital opportunities are consistent with your business strategy based on value potential – and with your ambition and capabilities? In what order should you pursue them?
Gap Analysis
What gaps in capabilities, organisation, and systems need to be filled to succeed?
Transformation Roadmap
What are the timelines, targets, and accountabilities for each of your programmes? What operating model changes are needed to deliver your digital vision?
Technology splits, mergers and acquisitions
Are you merging, or may be splitting businesses and need to define the optimal approach and plan to deliver rapid value and set yourself up to succeed? We can provide
Strategy
- IT integration or split strategy, including options assessments based on risk appetite.
- Definition of target operating models and organisational structures.
- Target enterprise architecture models and delivery roadmaps.
- Transition / transform detailed plans and deliverables.
- Sourcing strategy (where required)
Delivery
- Operating model change programmes, including organisational comms, capability models and JDs.
- Technology delivery, transition and change adoption programmes.
- Governance and compliance support and assurance.
- Sourcing oversight and technical delivery assurance.
Optimisation
- IT services benchmarking and optimisation.

Technology Splits, Mergers & Acquisitions

Assured Technology Sourcing
Assured technology sourcing
Do you need support to define the right sourcing specification and approach? Do we need experienced leadership and assurance support for any/ all stages in the IT sourcing lifecycle to ensure that your strategic outcomes are achieved? We can provide support for each stage as follows
Strategy and requirements capture
- Baselining of current service and/or sourcing model.
- Defining target sourcing objectives and requirements with key stakeholders.
- Work with stakeholders to design target sourcing solution.
- Produce tender documentation, including specifications.
Delivery
- Establish sourcing governance and activities.
- Support competitive tender process, including clarifications, evaluation and contractual/commercial negotiations.
Optimisation
- Supplier management and assurance.
- Delivery reviews, health checks and optimisation.
Dynamic Operating Models
Is your IT service operating model delivering customer centric services that are efficient, reliable and aligned to your business direction? Are your technology and people capabilities staying in step with technology, cloud services and business transformation? We can provide
Strategy
- Capability and maturity assessments
- Strategy aligned operating models and organisational structures
- Target enterprise architecture models and delivery roadmaps
- Sourcing strategy (where required)
Delivery
- Operating model change programmes, including organisational and process change.
- Technology delivery, transition and change adoption programmes
- Governance and compliance support and assurance
Optimisation
- IT services benchmarking, optimisation and continuous improvement
- IT value management

Dynamic Operating Models

Cloud Strategy and Advisory
Cloud strategy and advisory
You are on the cloud journey – but are you maximising your investment and its benefits? Do you need someone to define, architect and measure the value of your cloud transformation initiatives? We can provide
Strategy
- Current technology assessment
- Technology vision, options assessment and target enterprise architecture
- Technology roadmap, plan and delivery workstreams
- Programme and portfolio design and governance, including benefit identification.
- Sourcing strategy (where required)
Delivery
- Technology architecture assurance, configuration and deployment
- Transition and change adoption programmes, including knowledge transfer
- Programme/project delivery leadership, governance, and assurance
Optimisation
- Programme, technology and/or security audit and assurance
- Decommissioning, closure and ongoing adoption support
Would you like to discuss how we can support you, or have a specific project or service in mind? We would love to hear from you.

Our Services

